Auto

Commercial | Bankcard/Financial Services | Healthcare | Utilities | Education
Auto | Government | Telecommunications | Small Business Services |
Outsourcing Services | Litigation Management

Asset Management Outsourcing (AMO) provides sophisticated technology interfaces and widely used collection software to ease the client agency link. The company's active and involved senior management understands the special focus needed to be effective in all aspects of auto collection, from early efforts with an emphasis on customer retention and goodwill of the client, to end of lease or deficiency collections.

Auto Collection Services

1st Party Auto Collections
Prime & Sub-Prime
Pre & Post Charge off
Auto Finance & Auto Locate
Auto Transport
Account Reconciliation
Deficiency Balance
End of Lease Termination
Lease Re-Marketing
Pre & Post Repossession Process

First Party Collections
Early Efforts: Maintain customer retention and goodwill
Cure the delinquent amount due and update account
Identify high risk probable skips for manual collectionsor search effort
End of Lease or Deficiency Collections

Lease Termination
Inspection reports
Dispute resolution and follow-up
Re-education of customer on lease process and contractual obligations
Back office expertise
Re-billing
Complexities associated with final inspection, including reports, protests and negotiations
Missing payments

Auto Deficiency
Unique collection approach
Manual efforts maximize personal communications
Trained experts who can handle unique objections and help educate the consumer
In-depth experience locating vehicles
Management of entire repossession process
Collection of both secured and deficiency accounts

Legal Expertise
AMO's National Attorney Network covering all 50 states
Acute understanding and application of state specific regulations
Thorough knowledge of deficiency collections up to and including location, repossession, applicable charges (towing), and "Notice of Intent to Sell" requirements
Extensive knowledge of lease maturity contractual requirements and enforcement

AMO ®
Where Total Performance is the Standard.